Shopee has launched the “Livestream Call” option on Shopee Live to improve customer experience and increase engagement opportunities.
This new tool will allow vendors to connect with viewers via voice or video call during a live stream.
“Our sellers’ requirements are continuously changing, and we’re committed to giving them the tools they need to improve their methods of engaging with customers.” We are pleased that the new Shopee Live capabilities will enhance buyers’ buying experience as more shoppers turn to livestream to learn about brands, goods, and connect with merchants. “We will continue to innovate and improve existing tools to promote the growth of Shopee enterprises,” stated Martin Yu, Shopee Philippines’ Director.
With Shopee Live, Shopee has also introduced a number of initiatives aimed at improving the overall e-commerce experience for both vendors and buyers.
Shopee introduced the co-streaming function earlier this year, which allows live stream hosts to co-stream with one of their viewers for a more participatory streaming experience. Additionally, the Livestream Flash Sale was introduced to assist vendors in gaining more viewers and increasing sales during Shopee Live broadcasting sessions. Vendors can use this to promote their discounted products, attract more viewers, and increase purchases during a live stream.
Visit the Shopee website for additional details.