PLDT Home has launched an online appointment booking service for store visits

PLDT Home has launched an online booking appointment system to better serve consumers during this pandemic, which can be accessed via the PLDT Home website (pldthome.com). Existing customers and interested candidates can now plan an in-store or virtual meeting with a PLDT store representative using this new tool.

When applying for a new PLDT Home Fibr line, requesting an upgrade, or reporting after-sales service concerns, customers can schedule an online one-on-one consultation with store personnel at their selected PLDT retail location.

“At PLDT, we are dedicated to providing superior customer care at all times, in any location, and every circumstance. Our customers can obtain personal and more personalized care and assistance from PLDT shop professionals using PLDT Store Online Meeting. Butch G. Jimenez, Senior Vice President and Head of PLDT Home Business, remarked, “This is in line with our aim of becoming the leader in customer experience and making customer involvement smooth and simple through technology.”

PLDT Home developed its Store Online Meeting service to ensure that customers’ concerns are personally addressed in a secure environment, providing better customer sales and after-sales services online, reducing turnaround time, minimizing the risk of exposure, and providing customers assistance at the point of transaction.

Appointments Have Been Made Easier and Quicker!

It only takes a few steps to schedule a meeting with the PLDT Store Online Meeting service:

  1. Visit the PLDT Home website for more information (pldthome.com)
  2. On the right side of the website, click the “Book an Appointment” tab.
  3. Choose your favorite PLDT shop or branch.
  4. Choose a service (virtual or in-store appointment)
  5. Choose a convenient date and time.

After completing these simple steps, customers can now speak with PLDT store workers about their PLDT Home Fibr application, account upgrades, and other concerns.

Visit https://pldthome.info/PLDTStoreOnlineMeeting to discover more about the PLDT Store Online Meeting platform and how PLDT Home does it better.

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