Globe at Home customers is entitled to a free, permanent speed upgrade of “up to 5 times” their subscription value, according to Globe Telecom on Monday.
Globe said that starting May 10, “loyal users” can get the free update via the Globe at Home app, where they can also check their eligibility status.
“Under this new normal, we are allowed to understand our customers’ needs better and respond with solutions that are powered by care, such as providing them with better connectivity and service experience,” said Globe Vice President and Head of Broadband Business Darius Delgado.
According to the Ayala-led telco, the app allows users to self-activate the update while remaining at home.
However, Globe explained that the deal is only available to “loyal” customers and is subject to terms and conditions.
During the pandemic, demand for wireless and fixed broadband skyrocketed as millions of Filipinos were forced to work and study from home.
Source: ABS CBN News